The Immigration Department of the Government of the Hong Kong Special Administrative Region of the People’s Republic of China (HKSAR) has recently launched the “Go Hong Kong” mobile application, which enables eligible frequent visitors to Hong Kong to complete enrolment for the e-Channel service on their smartphones prior to arrival in Hong Kong. Upon successful enrolment, visitors can use the e-Channel for self-service clearance upon arrival in Hong Kong

I. Eligibility Criteria

Visitors meeting the following criteria may enrol for the e-Channel service via the "Go Hong Kong" mobile application:

(1) Aged 18 or above;

(2) Hold a valid electronic travel document designated by the Immigration Department of the HKSAR and, where applicable, a multiple visit visa;

(3) Have no adverse record in the HKSAR; and

(4) Have visited Hong Kong via Hong Kong International Airport for no fewer than two times in the past 24 months at the time of enrolment.

II. Enrolment Procedure

Eligible visitors can complete the submission of enrolment for the e-Channel service by using the "Go Hong Kong" mobile application. This includes providing an expected date of arrival within the next three months and an email address, scanning the biodata page of the travel document, reading the chip data and undergoing facial recognition for identity verification. The Immigration Department will notify the eligible visitor of the outcome of their enrolment via the "Go Hong Kong" mobile application and by email.

Once the enrolment is approved, visitors only need to enter Hong Kong on or before the submitted expected date of arrival to activate the e-Channel service. If a visitor fails to enter Hong Kong on or before that date, the relevant enrolment record will automatically lapse.

III. Further Information

For further details, please visit the website of the Immigration Department of the HKSAR:

https://www.immd.gov.hk/eng/press/press-releases/20260916b.html